DFM’s External Communication Mechanism (ECM) allows the public to submit queries, grievances, and feedback regarding the fund’s environmental and social impacts. The ECM is managed by the Head of ESG and Impact.
For grievances related to portfolio companies, stakeholders are encouraged to use the companies’ grievance mechanisms first. If unresolved, parties may escalate to the fund.
DFM will acknowledge receipt of complaints within ten (10) working days.
DFM will decide on admissibility within ten (10) working days of acknowledgment.
DFM will complete the Compliance Review phase within seventy-five (75) working days of deeming the complaint admissible.
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Contact Information
Dolma Fund Management
Level 5, Maeva Tower Bank Street,
Cybercity Ebene Republic of Mauritius